It answers employees’ IT and HR questions from your internal documentation right in Slack and Teams, resets access, and opens tickets — respecting who’s allowed to see what.
No forms, no queue, no hold music — the agent understands, checks your data, and completes the task in the same conversation.
The agent runs the full loop — understand, ground in your data, decide, act with the right approvals, then record and learn.
Internal documentation, policies, and the employee’s entitlements.
Resets access within policy, opens tickets, and posts answers in chat.
Logs every step with a full, replayable audit trail — and improves with feedback.
It resolves the repetitive how-to, account and billing questions from your own documentation, closing the ticket or esca.
It diagnoses technical issues.
It guides new customers to value.
It handles plan changes, invoices, seats, renewals and dunning conversations .
It spots at-risk accounts from product and support signals, reaches out, resolves the blocker, and preps the renewal .
Book a short demo and watch it resolve a real B2B SaaS & Technology interaction, end to end.