Wiztra runs a coordinated team of specialist AI agents. They understand each request, ground it in your own information, take the action across the systems you already use, and stay governed and auditable throughout. Not a chatbot that routes, a platform that resolves.
A chatbot answers. Wiztra resolves. It understands the request, grounds it in your data, decides what to do, takes the action, and records every step.
A coordinator reads the request on any channel and works out what needs to happen.
Retrieval pulls the relevant facts from your own content, always with a source.
Specialist agents plan the steps and check them against your rules.
The agents take the action in your systems, with approvals on anything sensitive.
Every step is logged and measured, and outcomes feed back to keep improving.
Many tools are a single agent wearing different hats. Wiztra runs a coordinator that plans the work and assigns it to specialist agents that operate in parallel, verify the facts, pass every safety check, and only then complete the task.
Interprets each request, breaks it into steps, and assigns them to the specialist agents best suited to help.
Purpose-built agents that take real action in your systems, each one checked for privacy and policy before it acts.
Every response is drawn from your own content and cites its source, so it stays accurate and on-brand. It also says so honestly when the answer isn't there. We measure retrieval accuracy rather than assume it.
Combines meaning and exact keywords, so the right passage is never missed, even when the wording differs.
▲ Fewer missed answersFollows the links between documents to answer questions that span several sources.
▲ Handles complex questionsGrades its own evidence and discards weak matches before answering. This is the safeguard against confident wrong answers.
▲ Lower error rateNew and updated content becomes searchable within moments, so answers are never out of date.
▲ No stale informationUnderstands tables, charts and scanned pages, not just plain text, so nothing in your files is off-limits.
▲ More of your content usableEach person only ever sees answers from content they're already allowed to read.
▲ Respects your access rulesA sample of what Wiztra resolves for teams every day, grounded in your own content, with sources.
Instant answers to product, policy and order questions, fewer tickets and faster replies, around the clock.
Sources & FAQs →Password resets, benefits, leave and policy questions answered in chat, no ticket, no waiting.
Sources & FAQs →Pricing, competitor details and case studies surfaced in the moment, so reps never stall mid-deal.
Sources & FAQs →New hires get answers on day one without interrupting busy colleagues.
Sources & FAQs →Cited answers drawn only from approved documents, exactly what regulated teams need.
Sources & FAQs →Spoken answers and step-by-step job aids, right where the work happens.
Sources & FAQs →One set of agents, one set of rules, and consistent answers and actions on every channel, with each person's permissions respected throughout.
Resolve requests in the moment, right where customers already are.
Natural spoken help that completes the task, not just a message.
Two-way actions on the apps customers check most.
Kick off work and approve actions without leaving team chat.
Every interaction is a signal. Wiztra turns them into a clear picture of what your customers and teams need, what it resolved on its own, and where to improve, so you can measure the impact.
Your customers and teams reach it however they prefer. It interprets the request, grounds it, takes the action, runs every safety check, and keeps your information protected throughout.
One secure layer to your CRM, storefront, ERP, HR, helpdesk and logistics stack. Wiztra reads and writes across them, with every action governed and logged.
…and many more, via MCP connectors. New systems are added in days, each marked read, write or financial so approvals and logging happen automatically.
An agent is only as useful as the systems it can reach. Wiztra connects through one secure layer, so your agents read from and write to your real systems, safely. We build on MCP (Model Context Protocol), the open standard for connecting AI to software, and fill the gaps with custom adapters. There is no rip-and-replace and no CRM lock-in.
Authenticates securely, translates between systems, checks permissions, and records every call.
Salesforce, HubSpot, Zendesk, Shopify, ServiceNow, Jira, SharePoint, NetSuite, Stripe, Slack, Google Drive and more, connect in days.
Older systems, in-house databases and niche tools? If your agents need it, we build the connector. It is included in the project, not billed as an extra.
Every connector is marked read, write or financial, which decides what needs approval and what gets logged, automatically.
Every request runs through a single gateway that selects the right model for the task, balancing quality, speed and cost. As better models arrive, you switch with a configuration change, with no re-engineering and no vendor lock-in.
It also caches common requests, applies safety checks, and fails over automatically if a provider is unavailable.
Confirms who's asking and stays inside cost limits.
Screens for sensitive data and unsafe content both ways.
A fast model for simple tasks, a premium model for complex ones.
Auto-retries elsewhere, logs spend and keeps a trace.
The bigger the action, the more oversight it gets. Automation never outpaces your judgment.
Encryption in transit and at rest, least-privilege access, and full audit logs.
Single sign-on and your existing permissions, applied to every answer and action.
Anything sensitive waits for a person; every action is checked against your rules.
Trace every step, test changes before launch, and watch it live.
Fully managed and fastest to launch, shared infrastructure with strict isolation between customers.
Run it inside your own cloud account, under your security team's control. The balanced default for most.
Dedicated and region-locked, with your own encryption keys, for data-residency and the strictest rules.
Every request runs one disciplined loop: a coordinator understands it, retrieval grounds it in your own data with a source, and specialist agents complete the task in your systems, with a person approving anything sensitive and every step logged.
Retrieval-augmented generation grounds every answer in your own content and cites its source, so responses stay accurate and current instead of guessed.
It connects through one secure layer built on MCP (Model Context Protocol) plus custom adapters, reaching CRM, storefront, ERP, helpdesk, HR and ITSM, and logistics tools, reading and writing with approvals and logging.
MCP, the Model Context Protocol, is the open standard for connecting AI to software. Wiztra uses it as one secure layer to reach your systems, with new connectors added in days.
Yes. People approve anything sensitive, each person's permissions are respected, and every action is logged and fully auditable.
Book a short demo. We'll take one of your real, high-volume interactions and show you Wiztra resolving it end to end, grounded, governed, and inside your systems.