IT & HR helpdesk
Wiztra answers the everyday IT and HR questions your employees ask, access, devices, benefits, leave, policy, right inside chat, so your helpdesk handles fewer tickets and people stop waiting.
Wiztra answers the everyday IT and HR questions your employees ask, access, devices, benefits, leave, policy, right inside chat, so your helpdesk handles fewer tickets and people stop waiting.
Most internal tickets are repeat questions with documented answers. Wiztra surfaces them instantly from your IT runbooks and HR handbook, respecting each person's access, so staff self-serve and your team focuses on the hard stuff.
runbooks, how-tos, troubleshooting
policies and procedures
plans, enrolment, pay info
accounts, permissions, SSO
what's available and how to request
setup and team wikis
Every answer links back to the exact source it came from, and if the answer isn't in your content, Wiztra says so instead of guessing.
No training, no special syntax. Anyone can ask the way they'd ask a colleague, and trust the reply, because the source is right there.
Tap any request to watch Wiztra resolve it end to end β the answer plus the action it takes, confirmed live. (Answers are illustrative dummy data.)
Tap a request β Wiztra handles it live
Request #AR-2205 sent to your manager; you'll be added automatically once approved.
Submitted β your leave request is in. PTO bookedUp to 5 days carry into next year. Want me to book some now?
Done β VPN profile pushed to your device. ConfiguredBook a demo and we'll connect a sample of your sources and answer real questions live, citations and all.