Customer support
Wiztra gives your support team, and your customers, instant, reliable answers to the questions that fill your queue, every one grounded in your own policies, product information and order data.
Wiztra gives your support team, and your customers, instant, reliable answers to the questions that fill your queue, every one grounded in your own policies, product information and order data.
Support teams answer the same questions all day, and the answers live in five different places. Wiztra pulls them into one trustworthy source, so replies are fast, consistent and always backed by a citation.
manuals, specs, FAQs, how-to guides
returns, shipping, warranty, refunds
status, history, account details
resolved cases and proven answers
your public knowledge base
current prices, tiers and terms
Every answer links back to the exact source it came from, and if the answer isn't in your content, Wiztra says so instead of guessing.
No training, no special syntax. Anyone can ask the way they'd ask a colleague, and trust the reply, because the source is right there.
Tap any request to watch Wiztra resolve it end to end โ the answer plus the action it takes, confirmed live. (Answers are illustrative dummy data.)
Tap a request โ Wiztra resolves it live
Funds land in 3โ5 business days.
Sorted โ return created and refund issued. Return createdDelivery ETA unchanged: tomorrow by 6 PM.
Done โ basket rebuilt with your 10% loyalty code. Cart readyNext delivery skipped; billing resumes May 12.
Yes โ covered by a 2-year warranty, and I've filed the claim.Want it switched to a pickup point? Just say so.
No problem โ handed to a specialist with full context. EscalatedBook a demo and we'll connect a sample of your sources and answer real questions live, citations and all.