WiztraAIby Signity Solutions
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From trusted answers
to completed work.

WiztraAI gives your team instant, accurate answers from your own information. Then it goes further, using AI agents to complete the work inside the systems you already use.

See Wiztra in action → See the platform
✓ Live in weeks ✓ Runs in your existing systems ✓ Priced on outcomes
Wiztra · live interaction
A customer wants to return order #4021. Are they eligible, and can you process it?
▼  Understands & grounds in your data  ▼
🔎 Grounded answer

Yes. Order #4021 is within the 30-day window and eligible under your returns policy.

📄 Source: Returns policy · §2
▼  Takes the action in your systems  ▼
⚙️ Action taken

Completed. I've created the return, emailed a prepaid label, and queued the refund.

✓ Return created✓ Label sent✓ Refund queued
24/7
resolved, every channel
The Wiztra platform

One platform. A team of AI agents.

Wiztra isn't a single chatbot. It's a team of AI agents. One understands the question. One finds the answer in your own data. Others do the work in your systems. Your customers and staff get things done, not just answered.

🔎

Grounded in your knowledge

Every answer is drawn from your own content and backed by a source. It is accurate and current, never a guess.

⚙️

Agents that take action

Refunds, orders, tickets and updates are carried out in your systems. The work is completed, not handed back.

🔀

One brain, every channel

Website, chat, email, voice and Slack or Teams are all handled by the same coordinated team of agents.

🛡️

Governed and in your control

People approve anything sensitive, your data stays private, and every action is logged and auditable.

How the platform works

Understand. Ground. Act.

Every request runs the same disciplined loop. A coordinator understands it, retrieval grounds it in your own data, and specialist agents take the action in your systems. A person approves anything sensitive, and every step is logged.

1

Understand

A coordinator reads the request on any channel and plans what needs to happen.

2

Ground

Retrieval pulls the relevant facts from your own content, always with a source.

3

Act

Specialist agents complete the task in your systems, checked and logged throughout.

See how the platform works →

Ready-to-deploy solutions

Packaged assistants, live in days.

Prefer to start with a focused, packaged assistant? Each is built on the same platform and configured in minutes.

💬

WiztraChat

An AI assistant for your website that answers visitors from your own content, qualifies leads and books meetings.

Explore WiztraChat →
🛍️

WiztraShop

The AI shopping assistant for Shopify: recommends, compares, applies offers, adds to cart and handles orders.

Explore WiztraShop →
📞

WiztraVoice

An AI phone agent that answers every call 24/7, books appointments and captures every lead.

Explore WiztraVoice →
🛎️

WiztraDesk

An internal helpdesk in Slack and Teams that answers employees from your own docs, with permissions respected.

Explore WiztraDesk →
Built for your industry

Prebuilt agents for interaction-heavy industries.

Each industry solution ships with agents trained for that line of work, the right integrations, and the rules your sector must follow, so you go live in weeks, not quarters.

🛍

E-commerce & Retail

Order tracking, returns, discovery, cart recovery and post-purchase, resolved before customers have to chase.

Orders & inventoryPayments
View solutions →
💻

B2B SaaS & Technology

Tier-1 resolution, technical troubleshooting, onboarding, billing and churn-risk outreach.

Help deskProduct data
View solutions →
🏦

Financial Services & Lending

Onboarding & KYC, servicing, disputes, collections and fraud, compliant end to end.

Compliance built inAudited
View solutions →
✈️

Travel & Hospitality

Booking changes, disruption rebooking, refunds & compensation, loyalty and concierge upsell.

BookingsRefunds
View solutions →
🚚

Logistics & Supply Chain

Tracking & exceptions, delivery scheduling, claims, freight quoting and driver support.

ShipmentsDriver support
View solutions →
🩺

Healthcare & Health-tech

Scheduling, intake, benefits & claims, refills and billing, with clinical guardrails and human handoff.

Patient interactionsCompliant
View solutions →
Why teams choose Wiztra

Most AI support deflects. Wiztra resolves.

Deflection tools answer a question and hand the hard part back to your team. Wiztra completes the whole interaction. It is grounded in your data, acts in your systems, and keeps a person in the loop where it counts.

The old way chatbots & deflection

  • Answers FAQs, then hands the hard cases back to your team
  • Bolted on beside your systems, so it can read but can't act
  • Months of scripting and upkeep before it earns its keep
  • Priced per seat or per bot, whatever the result
  • Little visibility into what it did, or why

The Wiztra way agentic resolution

  • Resolves the whole interaction, end to end
  • Acts inside your existing systems, with the right approvals
  • Live in weeks, grounded in your own content from day one
  • Priced on the outcomes you can actually measure
  • Every step logged, governed and fully auditable
FAQ

Frequently asked questions

What is WiztraAI?

WiztraAI is an agentic AI platform for customer operations. It understands each request, grounds the answer in your own data, and completes the work inside the systems you already use, for both customers and employees.

How is WiztraAI different from a chatbot?

A chatbot answers a question and hands the hard part back to your team. Wiztra resolves the whole interaction, taking action in your systems such as refunds, orders, tickets and updates, not just replying.

What can WiztraAI do?

It gives grounded answers with citations, completes actions in your systems, works across every channel (web, chat, email, voice, Slack and Teams), and keeps a person in the loop on anything sensitive, with a full audit trail.

Which industries does WiztraAI support?

It ships prebuilt agent packs for e-commerce and retail, B2B SaaS and technology, financial services and lending, travel and hospitality, logistics and supply chain, and healthcare.

How long does it take to go live?

Typically a few weeks. Wiztra is grounded in your own content from day one, connects to the systems you already run, and has no setup fee.

Is my data secure with WiztraAI?

Yes. Every answer is grounded in your own content, sensitive actions require human approval, every action is logged and auditable, and your data stays in your control.

See Wiztra resolve one of your interactions.

Book a short demo. We'll take a real, high-volume interaction from your business and show you Wiztra resolving it end to end, grounded, governed, and inside your systems.

Book a live demo → See the platform