When plans change, every minute counts. Wiztra handles booking changes, disruptions, refunds and loyalty instantly across chat and voice, and works out any compensation owed, correctly, every time.
Each one resolves a whole interaction end to end: grounded in your data, acting in your systems, with approvals and a full audit trail.
Looks up, changes and cancels bookings, and applies fare and rate rules exactly.
How this agent works →Detects the disruption, rebooks travellers automatically, and keeps them informed end to end.
How this agent works →Calculates refunds and passenger-rights compensation (EU261 / DOT) to the rule and pays out.
How this agent works →Handles points balances, redemptions, upgrades and tier questions, and surfaces relevant offers.
How this agent works →Proactive pre-arrival help, add-ons (seats, rooms, experiences) and reminders.
How this agent works →A 24/7 phone agent that answers, books and reschedules, so no call is ever missed.
How this agent works →Whole interactions resolved in seconds, not queued for an agent.
Automate the high-volume, repetitive work and free your team for the complex.
Consistent service on chat, voice, email and messaging, around the clock.
Grounded answers, approvals on sensitive actions, and a full audit trail.
Secure, two-way connections to your existing tools, so agents can look things up and get the work done, safely.
Amadeus · Sabre · Travelport
Altéa · SabreSonic
Departure control systems
Loyalty & tier platforms
Card & refund gateways
Real-time status feeds
Using something else? New connectors are added in days, and each one is marked read, write or financial, so approvals and logging happen automatically. How integrations work →
Compensation eligibility computed to the rule, not estimated.
Passenger data handled to airline-industry standards.
Card tokenisation and accessible-care obligations enforced.
Book a short demo and we'll show you how one of these agents resolves a real interaction from your business, end to end.