Refunds & compensation agent
It calculates refunds and passenger-rights compensation (EU261/DOT) to the rule, and pays out — correctly, every time.
It calculates refunds and passenger-rights compensation (EU261/DOT) to the rule, and pays out — correctly, every time.
No forms, no queue, no hold music — the agent understands, checks your data, and completes the task in the same conversation.
The agent runs the full loop — understand, ground in your data, decide, act with the right approvals, then record and learn.
Disruption details, fare and payment records, and the rules.
Records the determination and updates the case.
Pays refunds and compensation to the original method.
It looks up, changes and cancels bookings and applies fare and rate rules exactly .
When plans break, it acts first.
It handles points, redemptions, upgrades and tier questions, and surfaces relevant offers .
It reaches out before the trip with helpful, well-timed offers .
A 24/7 phone agent that answers every call in a natural voice, books and reschedules, and captures the lead .
Book a short demo and watch it resolve a real Travel & Hospitality interaction, end to end.