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Onboarding & KYC/AML agent

It guides applications, extracts and verifies identity documents, screens for AML, and de-dupes applicants — compliantly, with a full audit trail.

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Onboarding & KYC/AML agent

Financial Services & Lending agent
What it doesAnswers & acts
Works withOrigination · identity
ChannelsWeb, app, chat
Grounded byyour KYC rules
Action levelWrite
In practice

A resolution, start to finish.

No forms, no queue, no hold music — the agent understands, checks your data, and completes the task in the same conversation.

U
A new applicant starts an account or loan application.
W
On it — let me check that now.
◎ Extract & verify ID⚙ Complete verification✓ Resolved
W
All done — you’re sorted. Anything else I can help with?
How it works

From first message to resolved.

The agent runs the full loop — understand, ground in your data, decide, act with the right approvals, then record and learn.

The agent Grounded retrieval Safety & approvals
1 · Trigger
The customer reaches outA new applicant starts an account or loan application.
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2 · Understand
Read intent & detailswhat’s being asked, and the specifics
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3 · Gather · in parallel
Extract & verify IDdocuments & checks
Screen AML & de-dupewatchlists, prior records
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4 · Decide
Apply your rulesDo the checks pass cleanly, or is there a flag that needs a compliance officer?
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5 · Safety check
Guardrails & approvalsensitive actions pause for a person; PII protected
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6 · Act
Complete verificationrecord the evidence
Advance or referper your rules
Reply to the customerclear, grounded, resolved
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7 · Record & learn
Log & improvefull audit trail; better next time
Who does what

Automatic when it’s safe. A person when it matters.

The agent handles auto

  • Clean, low-risk verifications
  • Document extraction and checks
  • Routine AML screening

Routed to a person human

  • AML or watchlist hits
  • Document or identity mismatches
  • Anything above your risk threshold
Data & actions

What it reads, and what it does.

Reads

data

Application data, identity documents, and screening results.

Does

action

Records verification evidence and updates the application status.

Records

audit

Logs every step with a full, replayable audit trail — and improves with feedback.

Built-in guardrails

Safe by design.

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Regulatory rules enforced in-line

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PII redacted and protected

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Data residency & full audit trail

More Financial Services & Lending agents

The rest of the Financial Services & Lending team.

See the onboarding & kyc/aml agent working on your data.

Book a short demo and watch it resolve a real Financial Services & Lending interaction, end to end.