Servicing & account agent
It handles everyday account servicing — balances, statements, card freeze/replace, and payments — instantly, with approvals on anything sensitive.
It handles everyday account servicing — balances, statements, card freeze/replace, and payments — instantly, with approvals on anything sensitive.
No forms, no queue, no hold music — the agent understands, checks your data, and completes the task in the same conversation.
The agent runs the full loop — understand, ground in your data, decide, act with the right approvals, then record and learn.
Account status, card details, transactions and limits.
Freezes/replaces cards and updates servicing requests.
Processes payments and transfers within your approval limits.
It guides applications, extracts and verifies identity documents, screens for AML, and de-dupes applicants .
It manages transaction disputes end to end.
It runs compliant collections.
It confirms suspicious activity with the customer, verifies identity, and takes protective action fast .
It answers loan questions and handles servicing.
Book a short demo and watch it resolve a real Financial Services & Lending interaction, end to end.