It notices hesitation and abandoned carts and follows up in the moment — answering the blocking question and, where your rules allow, offering the nudge that wins the sale back.
No forms, no queue, no hold music — the agent understands, checks your data, and completes the task in the same conversation.
The agent runs the full loop — understand, ground in your data, decide, act with the right approvals, then record and learn.
Cart contents, browsing signals, and your eligible offers.
Sends follow-ups, applies approved incentives, and updates the contact record.
Logs every step with a full, replayable audit trail — and improves with feedback.
It answers “where is my order?” end to end.
It handles a return from the first message to the refund.
It shops for the customer.
It looks after the customer after checkout.
It handles chargebacks and disputes end to end.
Book a short demo and watch it resolve a real E-commerce & Retail interaction, end to end.