It shops for the customer: understands what they want in plain language, compares options, surfaces your best offer, adds to cart, and suggests the perfect pairing.
No forms, no queue, no hold music — the agent understands, checks your data, and completes the task in the same conversation.
The agent runs the full loop — understand, ground in your data, decide, act with the right approvals, then record and learn.
Product catalog, stock levels, pricing, offers and reviews.
Builds the cart, applies eligible offers, and saves the shopper’s preferences.
Logs every step with a full, replayable audit trail — and improves with feedback.
It answers “where is my order?” end to end.
It handles a return from the first message to the refund.
It notices hesitation and abandoned carts and follows up in the moment .
It looks after the customer after checkout.
It handles chargebacks and disputes end to end.
Book a short demo and watch it resolve a real E-commerce & Retail interaction, end to end.